Home Terry Return & Refund Policy

We stand by the premium quality of our towels. If you are not completely satisfied, here is our policy.

1. Our 30-Day Return Policy

  • Return Window: We offer a 30-day return window from the date your order was delivered.
  • Eligibility: Towels must be unused, unwashed, and in the original packaging with tags intact.
  • Products Eligible: All products are eligible for return, provided they meet the condition requirements.

2. Return Shipping Charges

The cost responsibility depends on the reason for the return:

  • Change of Mind/Size Issue: The Customer is responsible for all return shipping costs.
  • Damaged or Defective Product: Home Terry will cover the cost and provide a pre-paid return label.

3. Refund Processing Time

Once your return is received and inspected:

  • Refunds are processed within 7 Business Days.
  • The money will be applied to your original method of payment.